Meltwater API incident

Radarly API Degradation

Minor Resolved View vendor source →

Meltwater API experienced a minor incident on April 1, 2025 affecting Radarly API, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 08:58 AM UTC
Resolved
Apr 08, 2025, 01:51 PM UTC
Duration
7d 4h
Detected by Pingoru
Apr 01, 2025, 08:58 AM UTC

Affected components

Radarly API

Update timeline

  1. investigating Apr 01, 2025, 08:58 AM UTC

    We are currently experiencing an issue where the Radarly API is inaccessible for users. Our Engineering team is currently investigating and working on a fix. We apologize for any inconvenience caused, and we will provide updates accordingly.

  2. investigating Apr 01, 2025, 02:58 PM UTC

    Our Engineering team continues to investigate the issues affecting the Radarly API. We are actively working on a fix and will continue to monitor the situation. We apologize for the inconvenience and appreciate your patience.

  3. investigating Apr 01, 2025, 08:46 PM UTC

    The Radarly API is currently functioning as expected. Our engineering team is still investigating the root cause. We will continue monitoring the platform and will provide updates accordingly. We apologize for the inconvenience and appreciate your patience.

  4. investigating Apr 02, 2025, 07:43 PM UTC

    Some users of the Radarly API may experience loading issues as our engineering teams continue to investigate the root cause. We will continue monitoring and will provide updates accordingly. We apologize for the inconvenience and appreciate your patience.

  5. investigating Apr 02, 2025, 11:05 PM UTC

    The Radarly API has stabilized and loading issues should not persist. Our engineering teams continue to investigate the root cause. We will continue to monitor the Radarly API and provide updates accordingly. We apologize for the inconvenience and appreciate your patience.

  6. investigating Apr 03, 2025, 06:09 PM UTC

    The Radarly API continues to function as expected. We will continue to monitor and provide updates accordingly.

  7. monitoring Apr 04, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Apr 04, 2025, 06:14 PM UTC

    The Radarly API continues to function as expected. We will continue to monitor and provide updates accordingly.

  9. resolved Apr 08, 2025, 01:51 PM UTC

    After a period of monitoring, this issue is now resolved. The Radarly API continues to function as expected.