Meltwater API experienced a minor incident on August 1, 2024 affecting API endpoints and Content Stream and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2024, 01:14 PM UTC
We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content since 11:55 UTC. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
- investigating Aug 01, 2024, 01:47 PM UTC
Content has started to flow into the application, though some users may still experience delayed results. Our Engineering team continues to investigate the root cause and impact. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- investigating Aug 01, 2024, 05:49 PM UTC
New content continues to flow into the application. Some users may still experience delayed results. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- monitoring Aug 01, 2024, 08:32 PM UTC
Content has now been updated and the platform is working as expected. We will continue to monitor the status of the application. Thank you for your patience.
- resolved Aug 02, 2024, 02:07 PM UTC
After a period of monitoring, the issue is now resolved.