Meltwater API experienced a minor incident on September 24, 2024 affecting API endpoints and Content Stream and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2024, 09:52 AM UTC
We are currently experiencing delays in retrieving the latest data for editorial and broadcast. This impacts the Earned Streaming, Earned Exports, and Earned Analytics components of the API. Our engineering team is aware of the issue and is actively investigating. We will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- identified Sep 24, 2024, 12:48 PM UTC
The issue with retrieving the latest editorial and broadcast content has been resolved. Content is now flowing into the platform as expected. We will continue to monitor the application and share updates as necessary.
- monitoring Sep 24, 2024, 04:24 PM UTC
We continue to retrieve the latest editorial and broadcast content. We will monitor the application and share updates as necessary.
- resolved Sep 26, 2024, 09:35 AM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.