Meltwater API experienced a minor incident on October 17, 2024 affecting API endpoints and Content Stream and 1 more component, lasting 6d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 17, 2024, 10:16 AM UTC
We are currently experiencing issues in getting the latest API Usage data on the Meltwater platform. Our Engineering team is aware of this issue and working on restoring the historical data on the Usage tab. We apologize for any inconvenience this may cause and appreciate your patience.
- investigating Oct 18, 2024, 12:35 PM UTC
Our Engineering team is actively working to resolve the issue affecting the retrieval of the latest API Usage data on the Meltwater platform. Users may continue to experience difficulties accessing this data. We are closely monitoring the situation and will provide updates accordingly.
- monitoring Oct 21, 2024, 05:57 AM UTC
The latest API usage data is now available in the Meltwater platform. We will continue to monitor and keep you updated. Thank you for your patience.
- resolved Oct 23, 2024, 01:40 PM UTC
After a period monitoring this issue is now resolved. The API usage requests data is only available from 16th September 2024 onward. Thank you for your patience.