Meltwater API incident

Radarly API Degradation

Minor Resolved View vendor source →

Meltwater API experienced a minor incident on December 12, 2024 affecting Radarly API, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 12:39 PM UTC
Resolved
Dec 13, 2024, 06:28 PM UTC
Duration
1d 5h
Detected by Pingoru
Dec 12, 2024, 12:39 PM UTC

Affected components

Radarly API

Update timeline

  1. investigating Dec 12, 2024, 12:39 PM UTC

    We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating and working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. investigating Dec 12, 2024, 01:21 PM UTC

    The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.

  3. identified Dec 13, 2024, 05:04 PM UTC

    Our Engineering team has identified the root cause of this issue and the Radarly API continues to function as expected. Thank you for your patience.

  4. resolved Dec 13, 2024, 06:28 PM UTC

    After a period of monitoring, this issue is now resolved. The Radarly API continues to function as expected.