Meltwater API incident

Radarly API Degradation

Minor Resolved View vendor source →

Meltwater API experienced a minor incident on March 13, 2025 affecting Radarly API, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 03:41 PM UTC
Resolved
Mar 17, 2025, 12:44 PM UTC
Duration
3d 21h
Detected by Pingoru
Mar 13, 2025, 03:41 PM UTC

Affected components

Radarly API

Update timeline

  1. investigating Mar 13, 2025, 03:41 PM UTC

    We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating and working on a fix. We apologize for the inconvenience and appreciate your patience.

  2. investigating Mar 13, 2025, 08:09 PM UTC

    Our Engineering team continues to investigate the cause of the Radarly API latency. We will continue to monitor and provide updates accordingly. We apologize for the inconvenience and appreciate your patience.

  3. identified Mar 14, 2025, 03:34 PM UTC

    The issue affecting the Radarly API latency has been addressed by our Engineering team. However, some backfilling of data is continuing. We will continue to monitor the application and provide updates accordingly.

  4. resolved Mar 17, 2025, 12:44 PM UTC

    After a period of monitoring, this issue is now resolved. The Radarly API continues to function as expected.