Meevo Salon Software incident

MeevoPay - Elevated Error Rate for Visa US

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on April 23, 2024 affecting MeevoPay, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 07:26 PM UTC
Resolved
Apr 23, 2024, 08:23 PM UTC
Duration
56m
Detected by Pingoru
Apr 23, 2024, 07:26 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Apr 23, 2024, 07:26 PM UTC

    We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa US starting at 2:37 PM EST. We will provide an update as soon as it becomes available.

  2. resolved Apr 23, 2024, 08:23 PM UTC

    Processing over Visa US is back to normal since 21:20 CEST. We will continue monitoring and provide a new update if required.