Meevo Salon Software incident

MeevoPay - Unable to add AMEX Cards on File

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on April 29, 2024 affecting MeevoPay, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 04:02 PM UTC
Resolved
Apr 29, 2024, 08:07 PM UTC
Duration
4h 4m
Detected by Pingoru
Apr 29, 2024, 04:02 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Apr 29, 2024, 04:02 PM UTC

    We are aware that some MeevoPay users are currently unable to add American Express cards to client accounts. We do not have a workaround at this time, but our teams are investigating to determine next steps and timeline. For security reasons, we do not recommend writing down credit card information. Any updates will be posted here.

  2. resolved Apr 29, 2024, 08:07 PM UTC

    This incident has been resolved.