Meevo Salon Software incident

MeevoPay Deposit Delays Notice

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on January 15, 2025 affecting MeevoPay, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 07:17 PM UTC
Resolved
Jan 16, 2025, 01:33 AM UTC
Duration
6h 16m
Detected by Pingoru
Jan 15, 2025, 07:17 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Jan 15, 2025, 07:17 PM UTC

    We are currently experiencing delays with MeevoPay deposits. Our Merchant Services team is actively investigating the issue and will provide updates as more information becomes available.

  2. resolved Jan 16, 2025, 01:33 AM UTC

    We have identified the root cause of the issue and have implemented a fix. Thank you for your patience throughout this process. We are pleased to confirm that the issue has been resolved. Deposits from January 14, 2025, have been released and will be visible in your account on January 16, 2025.