Meevo Salon Software incident

Appointment Notifications Sending Incorrectly

Meevo Salon Software experienced a minor incident on June 7, 2024 affecting CA0 Notification Services and NA0 Notification Services and 1 more component, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started: Jun 07, 2024, 03:17 PM UTC
Resolved: Jun 08, 2024, 12:07 AM UTC
Duration: 8h 49m
Detected by Pingoru: Jun 07, 2024, 03:17 PM UTC

Affected components

CA0 Notification ServicesNA0 Notification ServicesNA1 Notification ServicesNA2 Notification Services

Update timeline

investigating Jun 07, 2024, 03:17 PM UTC

We are aware of an issue currently affecting some appointment notifications sending to clients incorrectly. Our team is currently investigating and we thank you for your patience while this is being worked on. If you wish to disable notifications until this is resolved, you can do so under Meevo > Business Settings > Notification Settings.
resolved Jun 08, 2024, 12:07 AM UTC

We are pleased to inform you that the issue affecting some appointment notifications being sent incorrectly to clients has been resolved. Our team has thoroughly investigated and addressed the problem. We thank you for your patience during this time. If you previously disabled notifications, you can now re-enable them under Meevo > Business Settings > Notification Settings.