Meevo Salon Software incident

Microsoft Outage: Login, Online Booking, etc.

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on July 19, 2024 affecting CA0 Server Performance and Access and NA0 Server Performance and Access and 1 more component, lasting 16h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:00 AM UTC
Resolved
Jul 19, 2024, 10:17 PM UTC
Duration
16h 17m
Detected by Pingoru
Jul 19, 2024, 06:00 AM UTC

Affected components

CA0 Server Performance and AccessNA0 Server Performance and AccessNA1 Server Performance and AccessUK0 Server Performance and AccessNA2 Server Performance and AccessMeevo Offices

Update timeline

  1. identified Jul 19, 2024, 11:28 AM UTC

    We are aware that some businesses are unable to access Meevo this morning. Please be aware that there is a global Microsoft outage which is impacting our Meevo servers and our employees' computer access. We are doing what we can to mitigate impact to our clients and will communicate as updates are available. We apologize for the impact and delays contacting our teams.

  2. monitoring Jul 19, 2024, 11:28 AM UTC

    Update: At this time, your access to Meevo should be restored and should remain stable, but you may have issues accessing your computers. We will continue to monitor the situation and provide updates as they're available.

  3. monitoring Jul 19, 2024, 11:53 AM UTC

    Update: Some businesses are unable to load Online Booking still. We are working to get this up and running.

  4. monitoring Jul 19, 2024, 03:47 PM UTC

    All features should be operational at this time.

  5. resolved Jul 19, 2024, 10:17 PM UTC

    This incident has been resolved.