Meevo Salon Software incident

Comcast Outage

Notice Resolved View vendor source →

Meevo Salon Software experienced a notice incident on July 31, 2024 affecting CA0 Server Performance and Access and NA0 Server Performance and Access and 1 more component, lasting 7h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 12:24 PM UTC
Resolved
Jul 31, 2024, 07:35 PM UTC
Duration
7h 10m
Detected by Pingoru
Jul 31, 2024, 12:24 PM UTC

Affected components

CA0 Server Performance and AccessNA0 Server Performance and AccessNA1 Server Performance and AccessUK0 Server Performance and AccessNA2 Server Performance and Access

Update timeline

  1. investigating Jul 31, 2024, 12:24 PM UTC

    All of our servers are currently operational. We are aware that some businesses are experiencing an error accessing Meevo this morning, "this site cannot be reached". We are investigating the root cause, possibly due to a Chrome update or localized ISP outages and will update as soon as we have more information.

  2. investigating Jul 31, 2024, 12:27 PM UTC

    There is a Comcast outage impacting Florida, New York, DC, and other areas. If you use Comcast/Xfinity as your internet service provider and are having issues accessing Meevo, please try accessing on mobile data and contact your ISP.

  3. monitoring Jul 31, 2024, 01:22 PM UTC

    Some businesses are reporting full functionality, and we continue to monitor the outage.

  4. resolved Jul 31, 2024, 07:35 PM UTC

    This incident has been resolved.