Meevo Salon Software incident

MeevoPay - Partial Payout delay for USD Payouts on October 15, 2024

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on October 15, 2024 affecting MeevoPay, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 06:50 PM UTC
Resolved
Oct 15, 2024, 10:32 PM UTC
Duration
3h 42m
Detected by Pingoru
Oct 15, 2024, 06:50 PM UTC

Affected components

MeevoPay

Update timeline

  1. identified Oct 15, 2024, 06:50 PM UTC

    Due to a technical issue which is now resolved, a subset of customers will experience a delay in their United States Dollar (USD) payouts of up to 3.5 hours, scheduled to be received on October 15, 2024 at 13:30 ET (19:30 CEST). As the issue has been already resolved, the affected customers can expect to receive the funds in their accounts today, October 15, 2024 by 17:00 ET (23:00 CEST). We will continue monitoring and provide additional updates through system messages if required.

  2. resolved Oct 15, 2024, 10:32 PM UTC

    This incident has been resolved.