Meevo Salon Software incident

MeevoPay: Hosted Page Processing Outage

Major Resolved View vendor source →

Meevo Salon Software experienced a major incident on April 21, 2025 affecting MeevoPay, lasting 8h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 05:55 PM UTC
Resolved
Apr 22, 2025, 02:23 AM UTC
Duration
8h 27m
Detected by Pingoru
Apr 21, 2025, 05:55 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Apr 21, 2025, 05:55 PM UTC

    Clients using the MeevoPay Hosted Page may experience delays or inability to complete transactions. We are working to identify and resolve the issue. Updates will be provided as information becomes available. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Apr 21, 2025, 09:33 PM UTC

    Impacted services have significantly recovered. We are continuing to monitor and will update when resolved.

  3. resolved Apr 22, 2025, 02:23 AM UTC

    We have received word that all systems are now operational. We apologize for any inconvenience this disruption may have caused and sincerely thank you for your patience.