Meevo Salon Software experienced a major incident on May 21, 2025 affecting MeevoPay, lasting 17h 29m. The incident has been resolved; the full update timeline is below.
Affected components
MeevoPay
Update timeline
- investigating May 21, 2025, 08:42 PM UTC
We’re investigating an issue affecting the assessment of some MeevoPay fees, which may impact the funding of deposits for some accounts. We apologize for any delays this may cause and thank you for your patience as we actively investigate the issue. If you need assistance, please contact Merchant Services at 973-402-8801, option 5.
- resolved May 22, 2025, 02:11 PM UTC
This has been resolved. Thank you again for your patience while we worked to resolve this. If you need any further assistance regarding this, please contact Merchant Services at 973-402-8801, option 5.