Meevo Salon Software experienced a major incident on June 12, 2025 affecting Tippy, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 07:52 PM UTC
We are currently investigating an issue causing Tippy Kiosk checkouts to be unsuccessful. Thank you for your patience while this is investigated. In the meantime, you can disable Tippy by going to Meevo > Integration > Tippy and toggle the integration off so that you can check out clients without prompting Tippy or you can go to your tippy dashboard and get a QR code to process.
- identified Jun 12, 2025, 08:58 PM UTC
This area is currently being impacted by a broader global issue. We're actively monitoring the situation and will provide updates as more information becomes available.
- resolved Jun 12, 2025, 11:09 PM UTC
The issue affecting Tippy Kiosks has been resolved. If you temporarily disabled the Tippy integration as a workaround, you can re-enable it by navigating to Meevo > Integrations > Tippy and toggling the integration back on.