Meevo Salon Software incident
WorldPay: Some Transactions May Decline
Meevo Salon Software experienced a major incident on June 25, 2025 affecting Worldpay, lasting 19h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 25, 2025, 03:37 PM UTC
Our payment partner, Worldpay, is experiencing an issue that may cause some card transactions to be declined. They’ve identified the cause and are working to resolve it. No ETA yet, but we’ll share updates as soon as we have them. Thanks for your patience!
- identified Jun 25, 2025, 07:29 PM UTC
Update from WorldPay: Worldpay technical teams have identified an issue following a scheduled change. The change is scheduled to be reverted tonight during the scheduled maintenance window, and a final communication will be issued upon completion of the roll back.
- resolved Jun 26, 2025, 10:52 AM UTC
Final update from WorldPay: Worldpay technical teams reverted a change to restore service. Worldpay will continue to monitor the environment for stability.