Medium experienced a major incident on August 21, 2025, lasting 10h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 21, 2025, 06:55 PM UTC
We experienced a disruption in some pipelines that are affecting the way stats appear across multiple user-facing surfaces. The problem has been identified, and a fix is underway. We are in the process of recovering all affected data, and will provide an update once we have more information.
- investigating Aug 21, 2025, 08:54 PM UTC
The team is continuing to work on a fix and will provide an update when more information is available.
- monitoring Aug 22, 2025, 12:17 AM UTC
The team has rolled out a fix, and updated stats are being calculated. We'll continue to monitor the update process and will provide an update when the process is complete.
- resolved Aug 22, 2025, 04:57 AM UTC
Our recovery process has completed, and the affected stats have been updated.