Medium experienced a minor incident on December 20, 2024, lasting 19d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 20, 2024, 04:42 PM UTC
We are experiencing a prolonged delay in all data services. This is most evident in your stats, including views, reads, claps, audience, and earnings. No data or earnings is lost - it is just a delay. Please bear with us
- identified Dec 20, 2024, 11:52 PM UTC
Claps are now being restored to the story and stats pages. We continue to investigate further issues. We appreciate your patience.
- identified Jan 08, 2025, 07:02 PM UTC
This issue has been resolved. Please go to help.medium.com if you still have issues.
- resolved Jan 08, 2025, 07:02 PM UTC
This incident has been resolved.