MediaSilo incident

Mail Delivery Errors

Major Resolved View vendor source →

MediaSilo experienced a major incident on December 23, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2019, 10:04 PM UTC
Resolved
May 23, 2019, 11:00 PM UTC
Duration
—
Detected by Pingoru
Dec 23, 2019, 10:04 PM UTC

Update timeline

  1. resolved Dec 23, 2019, 10:04 PM UTC

    We are investigating reports that one of our service providers is experiencing issues which may prevent system messages (including magic link emails) from being sent. We can confirm that a service provider issue disrupted mail delivery for a period of a few minutes. This has now been resolved.