MediaSilo incident

Elevated Response Times for SSO Users

Major Resolved View vendor source →

MediaSilo experienced a major incident on December 23, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2019, 10:06 PM UTC
Resolved
Dec 19, 2019, 06:30 PM UTC
Duration
—
Detected by Pingoru
Dec 23, 2019, 10:06 PM UTC

Update timeline

  1. resolved Dec 23, 2019, 10:06 PM UTC

    Our SSO provider has confirmed that they are experiencing elevated response times, which may slow or prevent login. Users who login using MediaSilo credentials are not affected by this. Our SSO provider has confirmed resolution and response times are back to normal.