MediaSilo experienced a notice incident on October 15, 2020 affecting SafeStream, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
SafeStream
Update timeline
- monitoring Oct 15, 2020, 05:13 PM UTC
Our engineering team has been able to confirm an interruption to SafeStream watermarking which began at approximately 9:50am PT today. This has been resolved and files should now play back properly. They are continuing to monitor usage to prevent any further interruptions.
- resolved Oct 15, 2020, 05:51 PM UTC
This has been resolved.