MediaSilo incident

Page Loading Delays

Minor Resolved View vendor source →

MediaSilo experienced a minor incident on January 12, 2021 affecting Web Application and MacOS Application and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2021, 09:05 PM UTC
Resolved
Jan 13, 2021, 01:43 AM UTC
Duration
4h 37m
Detected by Pingoru
Jan 12, 2021, 09:05 PM UTC

Affected components

Web ApplicationMacOS ApplicationWindows ApplicationSafeStream

Update timeline

  1. investigating Jan 12, 2021, 09:05 PM UTC

    We are investigating reports of slow load times.

  2. monitoring Jan 12, 2021, 09:46 PM UTC

    The application has returned to normal performance. Our engineering team continues to monitor our systems.

  3. resolved Jan 13, 2021, 01:43 AM UTC

    This has been resolved.