Medallia Agent Connect incident

Survey Builder page loading blank

Critical Resolved View vendor source →

Medallia Agent Connect experienced a critical incident on November 6, 2020, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2020, 02:08 PM UTC
Resolved
Nov 06, 2020, 02:34 PM UTC
Duration
26m
Detected by Pingoru
Nov 06, 2020, 02:08 PM UTC

Update timeline

  1. investigating Nov 06, 2020, 02:08 PM UTC

    We are currently investigating an issue where the Survey Builder page loads a blank page. We will continue to update here as we learn more. Thank you in advance for your patience!

  2. investigating Nov 06, 2020, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 06, 2020, 02:34 PM UTC

    We have resolved this issue and will continue to keep a close eye moving forward. If you are experiencing issues with the Survey Builder page, please let us know!