Medallia Agent Connect incident

Stella Connect Service Degradation Notification

Critical Resolved View vendor source →

Medallia Agent Connect experienced a critical incident on April 27, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 03:06 PM UTC
Resolved
Apr 27, 2021, 03:06 PM UTC
Duration
—
Detected by Pingoru
Apr 27, 2021, 03:06 PM UTC

Update timeline

  1. investigating Apr 27, 2021, 02:15 PM UTC

    We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.

  2. resolved Apr 27, 2021, 03:06 PM UTC

    An outage occurred starting at around 10:12 AM EST. As of 10:53 AM EST, systems have begun returning to normal. Feedback requests are sending, and responses are being collected. We will release a full impact assessment update here as soon as possible. Thank you for your patience!