Medallia Agent Connect incident

Survey Deliverability Error

Notice Resolved View vendor source →

Medallia Agent Connect experienced a notice incident on September 28, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 08:23 PM UTC
Resolved
Sep 28, 2021, 08:23 PM UTC
Duration
—
Detected by Pingoru
Sep 28, 2021, 08:23 PM UTC

Update timeline

  1. resolved Sep 28, 2021, 08:23 PM UTC

    We have identified an issue that caused end-user surveys to be redirected to "Thank You" pages and have resolved the root cause. Survey requests are being captured normally and are being processed as expected. For any questions regarding your surveys please reach out to your account's CSM.