Medallia Agent Connect incident

Stella Connect Service Degradation Notification

Notice Resolved View vendor source →

Medallia Agent Connect experienced a notice incident on November 22, 2021, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 05:54 PM UTC
Resolved
Nov 22, 2021, 06:05 PM UTC
Duration
11m
Detected by Pingoru
Nov 22, 2021, 05:54 PM UTC

Update timeline

  1. investigating Nov 22, 2021, 05:54 PM UTC

    We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.

  2. resolved Nov 22, 2021, 06:05 PM UTC

    The Stella Connect application was briefly down for a period of about 7 minutes between 12:47 pm ET and 12:54 pm ET. During this time, users were unable to access the Stella Connect application and some APIs may have returned error messages. The downtime has been resolved and our team is actively monitoring. Thank you for your patience!