Medallia Agent Connect incident

Application Slowness Reported

Notice Resolved View vendor source →

Medallia Agent Connect experienced a notice incident on December 1, 2021, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2021, 10:08 PM UTC
Resolved
Dec 01, 2021, 10:53 PM UTC
Duration
45m
Detected by Pingoru
Dec 01, 2021, 10:08 PM UTC

Update timeline

  1. investigating Dec 01, 2021, 10:08 PM UTC

    We have received reports of application slowness, our engineers are investigating and we will provide updates as they become available.

  2. investigating Dec 01, 2021, 10:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 01, 2021, 10:53 PM UTC

    Application slowness and periodic timeouts have been resolved. Our engineering team will continue monitoring during this period of high volume to ensure continued performance of the application. Thank you for your patience!