Medallia Agent Connect incident

Stella Connect Service Degradation Notification

Notice Resolved View vendor source →

Medallia Agent Connect experienced a notice incident on February 7, 2022, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2022, 08:53 PM UTC
Resolved
Feb 08, 2022, 12:08 AM UTC
Duration
3h 14m
Detected by Pingoru
Feb 07, 2022, 08:53 PM UTC

Update timeline

  1. investigating Feb 07, 2022, 08:53 PM UTC

    We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.

  2. resolved Feb 08, 2022, 12:08 AM UTC

    From approximately 3:40-3:50 EST, the survey requests API experienced elevated error rates.