Medallia Agent Connect incident

Feedback exports error

Critical Resolved View vendor source →

Medallia Agent Connect experienced a critical incident on March 1, 2022, lasting 15h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 12:29 AM UTC
Resolved
Mar 01, 2022, 03:34 PM UTC
Duration
15h 5m
Detected by Pingoru
Mar 01, 2022, 12:29 AM UTC

Update timeline

  1. identified Mar 01, 2022, 12:29 AM UTC

    We have identified an issue preventing users from accessing feedback exports in the US data center. A fix is being worked on.

  2. resolved Mar 01, 2022, 03:34 PM UTC

    This incident has been resolved.