Medallia Agent Connect incident

QA dashboards not loading for several clients

Major Resolved View vendor source →

Medallia Agent Connect experienced a major incident on August 19, 2022, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2022, 02:59 PM UTC
Resolved
Aug 19, 2022, 05:56 PM UTC
Duration
2h 56m
Detected by Pingoru
Aug 19, 2022, 02:59 PM UTC

Update timeline

  1. investigating Aug 19, 2022, 02:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 19, 2022, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2022, 05:56 PM UTC

    This incident has been resolved.