Medallia Agent Connect incident

Images cannot be uploaded

Major Resolved View vendor source →

Medallia Agent Connect experienced a major incident on August 23, 2022, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 02:39 PM UTC
Resolved
Aug 23, 2022, 11:42 PM UTC
Duration
9h 3m
Detected by Pingoru
Aug 23, 2022, 02:39 PM UTC

Update timeline

  1. investigating Aug 23, 2022, 02:39 PM UTC

    Images cannot be uploaded, preventing the update of profile pictures, company logos, etc.

  2. identified Aug 23, 2022, 05:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2022, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2022, 11:42 PM UTC

    This incident has been resolved.