Medallia Agent Connect incident

Outage in Europe environment

Major Resolved View vendor source →

Medallia Agent Connect experienced a major incident on June 15, 2023, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 05:26 PM UTC
Resolved
Jun 15, 2023, 07:01 PM UTC
Duration
1h 34m
Detected by Pingoru
Jun 15, 2023, 05:26 PM UTC

Update timeline

  1. investigating Jun 15, 2023, 05:26 PM UTC

    We are currently experiencing an outage for all customers deployed on our European environment.

  2. monitoring Jun 15, 2023, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2023, 07:01 PM UTC

    This incident has been resolved.