Med-Metrix experienced a major incident on February 14, 2023 affecting Clinician Console, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Clinician Console
Update timeline
- investigating Feb 14, 2023, 04:28 PM UTC
We have discovered an issue preventing users with without certain permissions being unable to load the dashboard. We are investigating this issue.
- identified Feb 14, 2023, 04:48 PM UTC
This issue has been identified and a fix is being implemented.
- identified Feb 14, 2023, 05:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 14, 2023, 05:16 PM UTC
This incident has been resolved.