Med-Metrix incident

Dashboard Loading

Major Resolved View vendor source →

Med-Metrix experienced a major incident on March 15, 2024 affecting Clinician Console, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2024, 06:14 PM UTC
Resolved
Mar 15, 2024, 07:20 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 15, 2024, 06:14 PM UTC

Affected components

Clinician Console

Update timeline

  1. investigating Mar 15, 2024, 06:14 PM UTC

    Dashboard is failing to load for some users. We are investigating this issue.

  2. identified Mar 15, 2024, 06:39 PM UTC

    We have identified the issue and working to resolve the issue for all affected users.

  3. resolved Mar 15, 2024, 07:20 PM UTC

    This incident has been resolved.