Med-Metrix experienced a minor incident on September 27, 2021 affecting Robototic Process Automation Processes, lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Robototic Process Automation Processes
Update timeline
- investigating Sep 27, 2021, 04:08 PM UTC
We are currently investigating an issue affecting several integrations. You may notice a delay in importing newly scheduled appointments.
- identified Sep 27, 2021, 05:49 PM UTC
We've identified the cause of the disruption and working to deploy an update to resolve the service interruption.
- resolved Sep 27, 2021, 08:02 PM UTC
All integrations are completing successfully. We're continuing to monitor and are validating the data recently imported to ensure no data is missing or corrupted.