Meadow experienced a critical incident on February 28, 2017, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 28, 2017, 05:58 PM UTC
We are currently investigating an issue with one of our service providers.
- identified Feb 28, 2017, 06:10 PM UTC
Amazon Web Services (https://status.aws.amazon.com/) is currently experiencing downtime. We do not have an ETA from Amazon at this time, but we will update as soon as we have more information.
- monitoring Feb 28, 2017, 07:08 PM UTC
Amazon is currently working to mitigate the downtime. We want to re-iterate that all of your data is completely safe, secure, and encrypted. There will be no data loss whatsoever once everything is back up. Please reach out to [email protected] with any questions you may have.
- monitoring Feb 28, 2017, 09:11 PM UTC
Service is beginning to be restored. Embedded menus and point of sale are up and running. Admin.getmeadow.com will be online shortly. Thank you for your patience.
- resolved Feb 28, 2017, 11:10 PM UTC
All service has been completely restored and verified.