M.D.G. IT incident

Phone support issues identified

Minor Resolved View vendor source →

M.D.G. IT experienced a minor incident on November 23, 2015, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2015, 03:45 AM UTC
Resolved
Nov 23, 2015, 04:24 AM UTC
Duration
38m
Detected by Pingoru
Nov 23, 2015, 03:45 AM UTC

Update timeline

  1. monitoring Nov 23, 2015, 03:45 AM UTC

    We have been made aware of issues with our VoIP provider, with support calls directing to voicemail between 9am and 2:45pm today. This should now be resolved. M.D.G. IT Phone systems run on networks isolated from production hosting traffic—no webhosting or other client services were affected by this issue.

  2. resolved Nov 23, 2015, 04:24 AM UTC

    This incident has been resolved.