M.D.G. IT incident

Inbound 1300 number calls failing

Major Resolved View vendor source →

M.D.G. IT experienced a major incident on May 23, 2016, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 23, 2016, 12:41 AM UTC
Resolved
May 24, 2016, 10:09 PM UTC
Duration
1d 21h
Detected by Pingoru
May 23, 2016, 12:41 AM UTC

Update timeline

  1. identified May 23, 2016, 12:41 AM UTC

    Calls to 1300 023 123 are currently failing due to 1300 number routing issues at our provider. We will update this issue as soon as an ETA is available.

  2. resolved May 24, 2016, 10:09 PM UTC

    1300 routing issues appear to have resolved at around 11am on Tuesday; we are continuing to monitor this system closely.