M.D.G. IT incident

Connectivity Issue to Sydney Services

Notice Resolved View vendor source →

M.D.G. IT experienced a notice incident on September 17, 2019 affecting VPS Hosting, Sydney, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2019, 10:47 PM UTC
Resolved
Sep 18, 2019, 02:05 AM UTC
Duration
3h 18m
Detected by Pingoru
Sep 17, 2019, 10:47 PM UTC

Affected components

VPS Hosting, Sydney

Update timeline

  1. identified Sep 17, 2019, 10:47 PM UTC

    We are currently seeing a potential issue with primary switching equipment in the SY1 datacentre, we are in the process of working with our providers to mitigate this issue.

  2. identified Sep 18, 2019, 02:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 18, 2019, 02:05 AM UTC

    The connectivity issues seen in the SY1 datacentre have now been resolved and all services should now be restored.