M.D.G. IT incident

Backup system outage

Major Resolved View vendor source →

M.D.G. IT experienced a major incident on December 25, 2021 affecting Backups, lasting 15h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2021, 09:48 PM UTC
Resolved
Dec 26, 2021, 01:42 PM UTC
Duration
15h 54m
Detected by Pingoru
Dec 25, 2021, 09:48 PM UTC

Affected components

Backups

Update timeline

  1. identified Dec 25, 2021, 09:48 PM UTC

    An underlying backup storage device has been degraded and is being repaired. No backup data loss has been identified, however new backups are currently not running, and backup restores will not be available until the storage system is recovered.

  2. resolved Dec 26, 2021, 01:42 PM UTC

    This incident has been resolved.