M.D.G. IT incident

Client area down for emergency maintenance

Minor Resolved View vendor source →

M.D.G. IT experienced a minor incident on September 27, 2022 affecting Client Area and Ticket Support and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2022, 10:51 AM UTC
Resolved
Sep 27, 2022, 11:51 AM UTC
Duration
1h
Detected by Pingoru
Sep 27, 2022, 10:51 AM UTC

Affected components

Client AreaTicket SupportBilling system

Update timeline

  1. identified Sep 27, 2022, 10:51 AM UTC

    The client area, including ticket support, is down for unscheduled maintenance. No client services are affected.

  2. identified Sep 27, 2022, 11:51 AM UTC

    The issue has been resolved and the client area, including ticket support, is back online.

  3. resolved Sep 27, 2022, 11:51 AM UTC

    This incident has been resolved.