M.D.G. IT incident

Connectivity issues

Notice Resolved View vendor source →

M.D.G. IT experienced a notice incident on September 1, 2017, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2017, 03:10 AM UTC
Resolved
Sep 01, 2017, 06:24 AM UTC
Duration
3h 13m
Detected by Pingoru
Sep 01, 2017, 03:10 AM UTC

Update timeline

  1. investigating Sep 01, 2017, 03:10 AM UTC

    A small group of servers are currently experiencing connectivity issues. A group of engineers are currently investigating the issue and should have an update in the next 20 minutes.

  2. identified Sep 01, 2017, 03:50 AM UTC

    The network connectivity issues have been identified as a distributed denial of service attack against a subset of services on the network. Our engineers have isolated the attack, returning stability to the majority of services. Some services may still be experiencing network issues and we are working diligently to restore connectivity globally.

  3. resolved Sep 01, 2017, 06:24 AM UTC

    Engineers have applied configuration changes on services being targeted by the distributed denial of service attack. Services affected by instability have now been fully restored as of 2:10PM AEST.