M.D.G. IT incident

Inbound 1300 number calls failing

Notice Resolved View vendor source →

M.D.G. IT experienced a notice incident on November 22, 2017, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2017, 10:25 PM UTC
Resolved
Nov 23, 2017, 01:19 AM UTC
Duration
2h 54m
Detected by Pingoru
Nov 22, 2017, 10:25 PM UTC

Update timeline

  1. identified Nov 22, 2017, 10:25 PM UTC

    Calls to 1300 023 123 are currently failing due to 1300 number routing issues at our provider. We will update this issue as soon as an ETA is available.

  2. resolved Nov 23, 2017, 01:19 AM UTC

    1300 routing issues appear to have resolved, we are continuing to monitor this system closely