M.D.G. IT incident

Inbound 1300 number calls failing

Major Resolved View vendor source →

M.D.G. IT experienced a major incident on November 7, 2018, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2018, 11:52 PM UTC
Resolved
Nov 08, 2018, 12:04 AM UTC
Duration
11m
Detected by Pingoru
Nov 07, 2018, 11:52 PM UTC

Update timeline

  1. investigating Nov 07, 2018, 11:52 PM UTC

    Calls to 1300 023 123 are currently failing due to 1300 number routing issues at our provider. We will update this issue as soon as an ETA is available.

  2. resolved Nov 08, 2018, 12:04 AM UTC

    Our providers 1300 routing issues have been resolved, we are continuing to monitor this system closely