M.D.G. IT incident

Connectivity issues to Sydney Services

Major Resolved View vendor source →

M.D.G. IT experienced a major incident on December 12, 2018 affecting VPS Hosting, Sydney and Shared Hosting, Sydney and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2018, 10:38 PM UTC
Resolved
Dec 12, 2018, 11:16 PM UTC
Duration
37m
Detected by Pingoru
Dec 12, 2018, 10:38 PM UTC

Affected components

VPS Hosting, SydneyShared Hosting, SydneyClient AreaTicket Support

Update timeline

  1. identified Dec 12, 2018, 10:38 PM UTC

    We are currently seeing a DDoS we are in the process of mitigating this attack, ETA for service restoration is 5-10 minutes.

  2. identified Dec 12, 2018, 10:57 PM UTC

    Mitigations are currently being put in place, this should be copleted within the next 5 minutes.

  3. monitoring Dec 12, 2018, 11:03 PM UTC

    The DDoS traffic has now been mitigated, services will now be back online.

  4. resolved Dec 12, 2018, 11:16 PM UTC

    This incident has now been resolved.