M.D.G. IT incident

Inbound 1300 number calls failing

Major Resolved View vendor source →

M.D.G. IT experienced a major incident on March 13, 2019, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2019, 01:24 AM UTC
Resolved
Mar 13, 2019, 05:48 AM UTC
Duration
4h 23m
Detected by Pingoru
Mar 13, 2019, 01:24 AM UTC

Update timeline

  1. investigating Mar 13, 2019, 01:24 AM UTC

    Calls to 1300 023 123 are currently failing due to 1300 number routing issues at our provider. We will update this issue as soon as an ETA is available.

  2. resolved Mar 13, 2019, 05:48 AM UTC

    Our apologies for the inconvenience, phone support on 1300 023 123 is now operational.