Mayan incident

Third-party service Posthog is having performance issues which is affecting the response time of our web application

Major Resolved View vendor source →

Mayan experienced a major incident on February 28, 2024 affecting Web Application, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 05:02 PM UTC
Resolved
Feb 28, 2024, 09:13 PM UTC
Duration
4h 10m
Detected by Pingoru
Feb 28, 2024, 05:02 PM UTC

Affected components

Web Application

Update timeline

  1. monitoring Feb 28, 2024, 05:02 PM UTC

    We are monitoring Posthog and looking into a fallback plan to get us back to normal. For more information about the Posthog incident, you can go here: https://status.posthog.com/

  2. monitoring Feb 28, 2024, 05:02 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 28, 2024, 09:13 PM UTC

    Posthog has resolved the issue on their end and the Mayan web application is fully operational again. No data was lost as a result of this incident.