Mattermost incident

New cloud signups are failing

Notice Resolved View vendor source →

Mattermost experienced a notice incident on November 5, 2021 affecting Sign-Up, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2021, 11:40 AM UTC
Resolved
Nov 05, 2021, 11:58 AM UTC
Duration
17m
Detected by Pingoru
Nov 05, 2021, 11:40 AM UTC

Affected components

Sign-Up

Update timeline

  1. investigating Nov 05, 2021, 11:40 AM UTC

    We are currently investigating an issue that affects creation of new installations

  2. monitoring Nov 05, 2021, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Nov 05, 2021, 11:58 AM UTC

    The incident has been resolved