Mattermost incident

Unable to create new workspaces

Major Resolved View vendor source →

Mattermost experienced a major incident on December 7, 2021 affecting Sign-Up and Cloud Workspaces, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:37 PM UTC
Resolved
Dec 07, 2021, 10:45 PM UTC
Duration
6h 7m
Detected by Pingoru
Dec 07, 2021, 04:37 PM UTC

Affected components

Sign-UpCloud Workspaces

Update timeline

  1. monitoring Dec 07, 2021, 04:37 PM UTC

    There is an outage in the cloud provider in us-east-1

  2. monitoring Dec 07, 2021, 05:44 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Dec 07, 2021, 08:06 PM UTC

    All the systems are operational. We are continuing to monitor for any further issues by the cloud provider.

  4. resolved Dec 07, 2021, 10:45 PM UTC

    All the systems are operational